LanguigeRUKZEN

PAYMENT VIA MOBILE APPLICATION

The order of payment for Parking via the mobile application "Parking in Astana":

Step 1: Download our mobile application "Parking in Astana" (the developer is "Factory Information technology" LLP)

          App Store                  Google Play

    

Step 2: Register in the mobile application by filling in all fields in the registration form (e-mail, password, repeat the password, phone number, first name, last name, gender).

The code for confirmation of registration shall be sent to the e-mail and phone number specified by you in the registration form.

Step 3: Confirm the registration first by the e-mail, then by the phone number.

Step 4: Log in to the mobile application by entering your e-mail and password.

Step 5: Refill your Parking account by selecting the amount and method of payment by the payment card or by debiting funds from your mobile phone account (for Kcell, Activ, Beeline subscribers).

Step 6: Choose on the map the Parking area (the Parking lot) where your vehicle is placed.

Step 7: Select "Pay Parking".

The number of the Parking area shall be specified in the payment form by the default.

Specify the state number of your vehicle and the duration of its placement in the paid Parking area.

When paying for Parking, you must specify the number of hours after which you plan to leave the Parking space but not the number of hours that the car stay in the Parking lot at a paid time from 08:00 a.m. to 08:00 p.m. If the Parking session "captures" free time from 08:00 p.m. to 08:00 a.m., the amount to be paid shall be charged only for the placement of the vehicle at a paid time.

Step 8: Check the correctness of the payment parameters. Confirm the Parking payment.

WARNING! When paying for the Parking, please note that incorrect indication of the category and state number of the vehicle, as well as payment for Parking at a rate that does not correspond to the category of your vehicle shall be a violation of the rules for the use of paid Parking, providing for the imposition of an administrative fine of 3 MCI.


The procedure for extending the Parking time paid via the mobile application "Parking of Astana":

The users of the paid Parking area have the opportunity to extend the Parking only if the paid Parking time has not expired. At the end of the paid time the driver of the vehicle must leave the Parking space within 10 minutes or to avoid a fine once again to pay for Parking in any convenient way.

Step 1: In the "Current Parking" section, select "Extend".

Step 2: Specify the number of hours you need to extend the Parking.

When paying for Parking, you must specify the number of hours after when you plan to leave the Parking space but not the number of hours that the car stays in the Parking lot at a paid time from 08:00 a.m. to 08:00 p.m. If the Parking session "captures" free time from 08:00 p.m. to 08:00 a.m., the amount to be paid shall be charged only for the placement of the vehicle at a paid time.

 

The order of early stop of the Parking time paid through the mobile application "Parking of Astana":

Step 1: In the "Current Parking" select "Stop"

IMPORTANT: In case of early Parking stop, the used time is rounded up to the next hour. Further, if there is an unused amount, the balance equal to the cost of at least 1 hour of Parking is returned to the virtual Parking account of the client.