After confirming the deletion of your account in the mobile application or in your personal account, your account will be deleted within 7 days.
A mandatory condition for user-initiated deletion is the absence of login to the account, no payments for parking sessions, and no account top-ups, including via SMS.
Within 7 days, you can cancel the account deletion procedure. To do this, simply log in to the "Astana Parking" mobile application or to your personal account on the online portal.
When deleting your account, make sure that your parking account has no funds (zero balance).
In case of account deletion, the funds on your parking account will become unavailable.
For questions regarding the refund of funds from the parking account, you need to contact the operator of the parking space "LLP Parking Space of Astana".