Press Releases

24.03.2022 Benefits for paid parking in the capital

Registration of free parking rights for privileged categories of citizens continues in Nur-Sultan. 2945 applications have already been successfully confirmed in Astana Parking Space LLP.

Laura Sabitkyzy, head of the user support department of Astana Parking Space LLP, said that you can apply without leaving home - documents are accepted on the management company's website through a special form.

According to the rules approved by the Akimat of the capital, the following categories of citizens can count on free parking:

Veterans of the Great Patriotic War, servicemen who served in military units, headquarters and institutions that were part of the army, war veterans;
Disabled persons from childhood, disabled persons of groups I and II, as well as vehicles registered with legal representatives (guardians by court order) of a disabled child;
Persons awarded the orders «Altyn Kyran» and «Khalyk kaharmany»;
Mothers of many children, awarded with pendants «Altyn Alka» and «Kumis Alka»;
Persons exposed to radiation as a result of nuclear tests at the Semipalatinsk test site;
Veterans of Afghanistan and warriors-internationals of local hostilities.

Vehicles registered directly to the beneficiary will be able to get approval for free parking, applications from third parties are rejected. To apply, you need to register on the site astanapark.kz, then go to the «Benefits» section of the site.

Only four documents will be required to complete the benefit:

Completedapplication
Identitycard
Technicalpassport
A document confirming the right to a benefit

Applications are considered within 10 days, at the end of which an email with approval or a reasoned refusal is sent to the applicant.

For residents of houses close to paid parking, there is a resident agreement that provides preferential conditions for using paid parking near the house. The list of documents and instructions for registration are posted on the astanapark.kz in the «Residents» section.

For all other citizens who do not fall under the preferential categories, parking in paid zones is free of charge daily after 20:00, as well as on weekends and holidays. On weekdays from 8:00 to 20:00 the cost of parking is 100 tenge per hour.

08.02.2022 Paid Parking Launching in Yesil, Saryarka, Almaty and Baikonyr Districts since March, 1

Parking zones numbered 11**, 2***, 3***, 4*** will work in a regular operation mode with administration.

The city authorities have approved the current list of paid parking zones in Nur-Sultan city. They will be working in the Bogenbai-batyr avenue - Saryarka - Respublika - Ishim river embankment sector; Kazhimukan Munaitpasov street - Magzhan Zhumabaev avenue - Bauyrzhan Momyshuly avenue - Tauelsyzdyk avenue sector. There are arranged parking zones in the Yesil district, specifically in the Sarayshyk - Syganak streets sector, Turan - Mangilik Yel avenues sector, in the Artyom, Shapagat and Asem markets areas in the Baikonyr district.

Parking pockets in these areas are equipped with the necessary equipment for operation. In particular, appropriate there are installed road signs, information boards and parking meters. Capital residents can find out in advance the paid parking lots location and the rules of parking and payment methods.

“The main sign of paid parking is the presence of signs combination, which are 5.15 - "Parking space" and 7.8 - "Paid services". The parking space must be paid for within the first 30 minutes of entering the parking lot. Parking is free for disabled and privileged citizens, with proper paperwork. Please see the detailed information on parking rules on astanapark.kz website", - informs the press-service of Parkovochnoye prostranstvo Astany LLP.

Necessity to introduce new paid parking places is caused by high load of capital highways and, as a consequence, growth of road accidents. Akimat of Nur-Sultan city and Parkovochnoye prostranstvo Astany LLP agreed that paid parking spaces will not be organized near such social objects, as hospitals, polyclinics, kindergartens, schools and citizen service centers.

Paid parking working hours: 8:00 AM to 8:00 PM on weekdays. Parking is free on weekends and holidays. Please contact the call-center by 8 800 080 2888 from 8:00 AM to 8:00 PM on weekdays if you have any questions about the paid parking lots usage

Click here to see photos

19.01.2022 Parking zones on Nurzhol Boulevard will work in a regular operation mode

From January 19, 2022 parking zones, numbering from 10** work in the regular operation mode with the administration, the payment of 100 tg / hour. Parking zones numbering from 11**, 2***, 3***, 4*** will operate in test mode. No administration is held during the test mode.

The parties settled the disputed issues and came to an amicable solution during the discussion of the terms of implementation of the paid parking space project in the territory of Nur-Sultan. All paid parking zones have been approved and are on the balance sheet of the Nur-Sultan City Akimat and the Department of Transport and Road Infrastructure Development of Nur-Sultan State Institution..

There are corresponding road signs and an information board at each parking zone. The four-digit parking zone number is located at the very top of the sign. The number is the same for the entire parking pocket and is indicated when you pay for parking.

The operation mode of paid parking: from 8.00 a.m. to 8.00 p.m. on weekdays. Parkings are free after 8 p.m., on weekends and holidays. For detailed information on parking rules please visit the website astanapark.kz. For all questions on paid parking you can apply to Call-center by dialing 8 800 080 2888, from 8:00 to 20:00 on working days. Photos by the link

09.12.2020 Paid Parking in the capital: the 2020 results and plans

Paid Parking began to be put into service in 2016 according to the Decree of the Mayor’s office of Nur-Sultan. 4513 Parking spaces were arranged in the city in 2020, and 128 Parking meters were set up. Today, Public Private Partnership project is being implemented in accordance with the schedule approved in the Contract.

The Mayor’s office of Nur-Sultan is the Customer of the Paid Parking project. All funds from the project and taxes were paid to the city budget in accordance with the Public Private Partnership Contract. “Парковочное пространство Астаны” LLP provided payment instructions confirming the fact of payment to the city budget.

More than 49 thousand car owners have used the Parking system since the beginning of the year. 387 thousand transactions were made. In 2020, the city budget increased by more than 140 million tenge as a result of the Paid Parking project. The number of violations registered and transferred to the Administrative Police Department of the Nur-Sultan for non-payment of Parking amounted to 16 thousand for 133 million tenge. The budget amount exceeded 0.5 billion tenge for the total period of Paid Parking.

3328 sq. m. of road markings were used for the construction of Parking areas in 2020. During the year, the Customer Support Department of «Парковочное пространство Астаны» LLP assigned 577 benefits, worked out more than 15 thousand calls. The Parking is free for privileged categories of citizens with proper registration of documents.

Today the number of registered cars in the capital is more than 360.5 thousand, which is 3.5 % more than in 2018 according to the Administrative Police Department the Department of Internal Affairs of Nur-Sultan. The project delivery helps to relieve problem areas on the capital’s roads and substantially improve road safety.

Since the beginning of 2020 to date, CCTV cameras have recorded more than 1 million violations in the capital, including more than 15.5 thousand violations for non-payment of Parking fees. Paid Parking discipline drivers and control “chaotic Parking” in the city. From 2018 to 2020, the number of Parking violations decreased by 63 %, and the turnover of Parking spaces increased by 4 times.

There are no budget funds in the project. The Paid Parking system was fully delivered with private investment of more than 1.8 billion tenge. All Paid Parking areas are on the balance of the Mayor’s office of Nur-Sultan and the State Department of Transport and Road Infrastructure Development Institution of Nur-Sultan.

«When signing the Public Private Partnership Contract, all necessary procedures were followed in accordance with the legislation of the Republic of Kazakhstan. Since March 2019, the state partner has been unreasonably rejecting acts of commissioning Parking areas. Therefore, in August 2020, «Парковочное пространство Астаны» LLP filed a bill to the court for non-performance of a contractual obligations by the state partner. However, state partner filed a bill to terminate the Public Private Partnership Contract in November 2020, instead of performing its contractual obligations, which resulted in a series of further legal proceedings that remain to this day.

Sayat Kukebayev, Director of the Legal Department of «Парковочное пространство Астаны» LLP, notes that "Парковочное пространство Астаны" LLP has performed its contractual obligations in full, apart from the obstacles systematically put by the state partner.

The Company plans to open 5 thousand Parking spaces in Esil, Saryarka, Almaty, and Baikonur districts. The operation keeping the public informed will be carried out closer to the date of the payment system start-up.

07.11.2020 Reply to the Akimat of Nur-Sultan from «Парковочное пространство Астаны» LLP

«Парковочное пространство Астаны» LLP refutes the statement of the akimat that an application was filed to the court for termination of the contract with «Парковочное пространство Астаны» LLP for non-compliance with contractual obligations and ignoring the requirements. As of November 6, 2020, there were no official notifications regarding the termination of the PPP agreement from the akimat.

We are pioneers in the management of paid parking space in the capital of Kazakhstan. We are the first PPP project that openly declares to the akimat that they do not fulfill their contractual obligations. According to the capital's sustainable development plan, the territory of paid parking lots will increase, regardless of whether it is our company or another.

«Парковочное пространство Астаны» LLP officially declares that it is implementing the PPP project in accordance with the schedule approved in the contract. All funds and taxes were paid to the city budget in accordance with the PPP agreement. Our company is not the owner of land plots, they are part of the Nur-Sultan road network. There are no budget funds in the project.

Investments play a huge role in the development of the country's economy, and in this regard, public authorities should be involved in protecting the rights of investors. However, in practice, government agencies interfere with the legitimate interests of investors.

State bodies carry out work which directly contradicts the norms of legislation of Kazakhstan in which the state represented by the Government is the guarantor of protection of rights of investors and entrepreneurs.

In conclusion, «Парковочное пространство Астаны» LLP calls on the state partner represented by the State Institution "Department of Transport and Road Infrastructure Development of Nur-Sultan city" of the Nur-Sultan city Akimat to fulfill its contractual obligations in full, sign the necessary decree.

All the information, confirmed by documents, about the implementation of the PPP project from the first days to the present day is posted in the public domain, on the official website of the company astanapark.kz, section «PUBLIC DATA».

03.11.20 Akimat of Nur-Sultan city hinders PPP project implementation

"Парковочное пространство Астаны" LLP is officially announced that it is implementing the PPP project in accordance with the schedule approved in the PPP contract. Moreover, there were no any official notices from the Akimat regarding the termination of the PPP contract. Therefore, we hereby note that implementation of the PPP project as at 3 November 2020 is proceeding in accordance with the schedule.

Furthermore, the Akimat of Nur-Sultan city has systematically created impediments to the systematic implementation of the project "Creation, operation and management of paid parking space in Astana" implemented in order to unload the city's street and road network and create comfortable conditions for pedestrians and vehicles.

The project is being implemented on the initiative of the First President of the Republic of Kazakhstan - Yelbasy Nursultan Nazarbayev and by order of the President of the Republic of Kazakhstan Tokayev Kassym-Jomart. "Astana Parking Space" LLP operates the project. It is noteworthy that within the framework of the PPP Contract, the Partnership is the best private partner, as the paid parking management project is being implemented at the expense of own funds.

Pursuant to the forecast of socio-economic development of Nur-Sultan city for 2020-2024, the transport programme of the capital envisages further reduction of attractiveness of using personal vehicles in the city and priority of convenience and safety of the road network for pedestrians, bicycles and public transport, as well as increase of paid parking spaces.

We kindly ask you not to disseminate incorrect information regarding the implementation of the PPP project. In case of failure to do so, the partnership will have to apply to the court for disclosure of inaccurate information.

26.10.2020 Payment for parking via the Homebank App.

Parking payment methods now include the option of paying via the Homebank App. The commission fee for parking in Homebank is 0 tenge, permanent GO! Bonus is 1%. Parking can be paid with bonuses.Pay for parking with the Homebank mobile application @halykbank.kz without any commission. You can see information about payments in your payment history.

You have to pay for parking within the first 30 minutes of starting parking. In order to avoid administrative regulations, we ask our users to plan parking time and to enter data carefully.

You can find the payment instructions on the astanapark.kz website in the section "PAYMENTS" / Payment via the Homebank application.

21.10.2020 Paid parking lots enriched the capital city budget for the amount of 500 million tenge

Due to the direct operation of paid parking lots, the total amount of the city budget replenishment estimated 21.7 million tenge (share in revenue and taxes). Currently specialized mobile photo and video recording complexes have recorded over 200 thousand violations, which have replenished the city budget in the amount of more than 500 million tenge.

The project is implemented according to the initiative of Nursultan Nazarbayev, the First President of the Republic of Kazakhstan and Elbasy, and under the commission of Kassym-Jomart Tokayev, the President of the Republic of Kazakhstan.

Since January to September of this year, the number of violations, recorded and transferred to the Administrative Police Department of the Nur-Sultan Road Police for non-payment of parking lots, is amounted to 11 thousand. Last year in the same period, there were recorded 23.18 thousand violations. Money from payments and fines goes to the city budget to finance city programs for the development of road transport infrastructure.

“Any developed city eventually has to make paid parking. Our capital is no exception. Our company is not the owner of land plots, they are part of the Nur-Sultan road network. There are no budget funds in our project,” says Chingiz Dosybayev, Director of «Парковочное пространство Астаны» LLP

The paid parking system was fully implemented with private investment of more than 1.2 billion tenge. Investments for the expansion of the project in 2020 amounted to more than 600 million tenge, which reduced the burden on the city budget.

This year in October, the project "Subscriptions for legal entities" was launched with the possibility to pay using bank transfers. Users of corporate subscriptions are provided with electronic invoices and electronic certificates of work performed. The subscription is assigned to the license plate of the car. The owner can park in all paid zones in the city without presenting documents as the system will automatically detect the availability of payment. The «Парковочное пространство Астаны» LLP offers free parking for disabled people and privileged categories of citizens, with proper documents registration.

At the moment, 487 parking spaces are in full operation on Nurzhol Boulevard, 5 thousand parking spaces are about to be launched in the Yesil, Saryarka, Almaty, and Baikonur districts. The term of their commissioning depends on the Akim's office of the city. Closer to the deadline for the introduction of payment, some work will be carried out to inform the population. When these parking zones are launched, the number of paid parking spaces in the city will increase by 10 times. All information about transition to paid mode will be published in the media, on the astanapark.kz website and the company's official Facebook and Instagram pages.

Paid parking zones are patrolled by specialized mobile photo and video recording systems. Parking violations are reported to the administrative police. The penalty for unpaid parking is 3 MCI. Parking is absolutely free on weekends, public holidays, and after 20:00. You only need to pay for parking on working days between 8 a.m. and 8 p.m.

13.10.2020 Launch of the project "Subscriptions for legal entities" with payment by Bank transfer

We announce the launch of the project "Subscriptions for legal entities" with payment by bank transfer. Users of corporate subscriptions are provided with electronic invoices and electronic work completion certificate. The subscription is assigned to the state number of the car. Its owner can Park without presenting documents — the system will automatically detect the availability of payment.
The cost of a subscription for 30 calendar days is 15,000 tenge. To issue an invoice for payment, you must fill out the application form on the website in the section "SUBSCRIPTIONS"/ "Subscriptions for legal entities", attaching a scanned copy of the completed application. Parking subscriptions for all car owners are designed to simplify the payment process. They are intended primarily for frequent users of paid Parking services.

23.06.2020 Who can get parking benefits and how?

Parking is free for the citizens entitled to benefits. To see the list of social benefit recipients please check paragraph 11 article 4 of the Resolution No. 108-1875 of the Mayor Office of Astana dated October 21, 2015.
A car owner who is entitled to benefits can obtain a free parking permit by submitting an ONLINE application at astanapark.kz webpage. To get parking benefits, the applicant must be the owner of the vehicle according to the information in the vehicle registration certificate; the only exceptions are parents or lawful guardians of the disabled children.
The application form and the list of documents shall be sent to the email: lgota@ppa.kz. The processing time for application is 10 business days. The decision will be sent to the email address of the applicant. You may find the list of social benefit recipients, as well as the online application form in the “Benefits” section at astanapark.kz webpage.
NB! In case of a positive result, the benefit granted is displayed in the user's personal profile on astanapark.kz.